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Data Handling

How Samepage Uses Your Data

Samepage imports data from your connected integrations to power Signals and Copilot. Here's how that works:
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What Data is Stored

Samepage may store:

  • Imported data from connected integrations (messages, tickets, CRM records, transcripts, etc.)

  • Generated outputs — the Signal results and Copilot responses produced from your data

  • Configuration — your Signals, filters, schedules, and instructions

How Data is Used

Your data is used exclusively to:

  • Generate Signal outputs (summaries, analysis, insights)

  • Power Copilot responses to your queries

  • Improve the relevance of suggested Signals

AI Model Training

Your data is never used to train AI models.
Samepage uses enterprise-grade AI APIs to process data. These APIs have contractual commitments that customer data is not used for model training. Data is processed only to generate outputs for your workspace.
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Data Sync Frequency

Connected integrations are refreshed multiple times per day. Each integration shows its last sync time in the Integrations page. Initial imports pull historical data (typically 1-3 months depending on the integration), and recurring syncs pull recent changes.
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Data Isolation

Each workspace's data is isolated. Users in one workspace cannot access data from another workspace. Within a workspace, personal integration data (Gmail, Google Calendar, Granola, Zoom) is visible only to the user who connected it.
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