How Samepage Uses Your Data
Samepage imports data from your connected integrations to power Signals and Copilot. Here's how that works:
What Data is Stored
Samepage may store:
Imported data from connected integrations (messages, tickets, CRM records, transcripts, etc.)
Generated outputs — the Signal results and Copilot responses produced from your data
Configuration — your Signals, filters, schedules, and instructions
How Data is Used
Your data is used exclusively to:
Generate Signal outputs (summaries, analysis, insights)
Power Copilot responses to your queries
Improve the relevance of suggested Signals
AI Model Training
Your data is never used to train AI models.
Samepage uses enterprise-grade AI APIs to process data. These APIs have contractual commitments that customer data is not used for model training. Data is processed only to generate outputs for your workspace.
Data Sync Frequency
Connected integrations are refreshed multiple times per day. Each integration shows its last sync time in the Integrations page. Initial imports pull historical data (typically 1-3 months depending on the integration), and recurring syncs pull recent changes.
Data Isolation
Each workspace's data is isolated. Users in one workspace cannot access data from another workspace. Within a workspace, personal integration data (Gmail, Google Calendar, Granola, Zoom) is visible only to the user who connected it.
